The Comptroller, Nigeria Immigration Services (NIS), Anambra State command, Mrs Ngozi Odikpo has promised to partner with the Nigeria Union of Journalists (NUJ), for improved service delivery.
Odikpo, who disclosed this while receiving the new executive members of NUJ Anambra State Council in her office, explained that with the media, their clients would be well informed of their services and new innovation.
She said they are aware that a collaboration with the media is essential in what they do and also with this partnership people will be cleared in the area they are not sure of.
She said they will do everything humanly possible to deliver on their mandate as they are also ready to attend to all their customers during their customer’s service week which starts from Monday, February 14 to Friday 17 (especially on 16 and 17).
According to the Comptroller, aside issuance of passports, NIS with its staff posted all over the local government areas, provides other services including ECOWAS travelling and residency documents, undercover, surveillance and grassroots investigation.
She also said that all information about them, their facilities and services are on their website, immigration.gov.ng
She also stated that people should always visit the website to be well informed as there were some changes in passport issuance processes in their office, adding that in two weeks time, their system would be configured to migrate to the appointment based system in Anambra.
The NIS boss also stressed the need for customers to always seek renewal of their passports not less than six months expiration date else they would not be allowed to travel with them.
