The Dangote Petroleum Refinery and Petrochemicals Limited has announced the suspension of self-collection gantry sales of petroleum products at its facility, effective Thursday, September 18, 2025.
In an internal mail obtained by our correspondent on Friday, signed by the Group Commercial Operations Department, the refinery stated that the move is part of an operational adjustment to improve efficiency and enforce its Free Delivery Scheme for registered marketers.
The company explained that the decision is aimed at halting sales to unregistered marketers, whether directly at its depot or indirectly through other marketers. It also stressed that any payments made for self-collection after the effective date would be rejected.
The communication read in part: “We wish to inform you that, effective 18th September 2025, Dangote Petroleum Refinery and Petrochemicals FZE has placed all self-collection gantry sales on hold until further notice. In light of this development, we kindly request that all payments related to active PFIs for self-collection are also placed on hold until further notice. Please note that any payment made after this date will not be honoured.”
The refinery assured that its Free Delivery Scheme remains fully operational, providing seamless shipments directly to retail outlets. It urged both active and newly onboarded customers to register under the scheme, while apologising for any inconvenience caused by the adjustment.
The development comes amid a lingering dispute between the refinery, the Nigeria Union of Petroleum and Natural Gas Workers (NUPENG), and the Depot and Petroleum Products Marketers Association of Nigeria (DAPPMAN).
While NUPENG has accused Dangote of resisting the unionisation of its truck drivers despite a government-brokered agreement, DAPPMAN has criticised the refinery’s delivery model, alleging that it compels marketers to depend on Dangote’s fleet at commercial rates.
Dangote, however, insists that the free delivery arrangement is designed to stabilise supply and cut costs, while accusing some marketers of fuelling diversion and lobbying for subsidies.
The suspension is expected to significantly affect independent marketers and retail operators who rely on direct self-collection from the refinery’s gantry but are yet to register under the free delivery system.
